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148: Why does my browser hang when I log into Canvas or other “federated” services?

SOLUTION

If you are using a script blocker like ScriptSafe or NoScript in your browser you need to whitelist the school’s multi-factor authentication (MFA) service, which is the underlying cause of this phenomenon.

You can whitelist the host “api-67a3278b.duosecurity.com” or the domain “duosecurity.com” — either should work — and the problem should disappear.

NOTES


For more on the Mines multi-factor authentication service, visit our MFA website at https://its.mines.edu/mfa.

AUTHOR

PR